Copytech
Office equipment service for companies · Poltava

Your office printers keep working. That's our job.

Printer, MFP, scanner and computer repair, plus cartridge refills. An engineer comes to your office the same day. VAT invoice and completion certificate, including via M.E.Doc.

420 mm465 mmTray 2paper jamfixed on site

Tray 2 · paper jam · fixed on site

Sheet 1 · MFP, front viewEngineer on site the same day
Same dayengineer visit after a request during working hours
80%of faults fixed on site, in your office
25 yearsservicing equipment in Poltava
100+devices across 25 companies under regular care
01 · What we do

Refills and repairs

The two things companies call us for most. Both come to you.

Most requested

Cartridge refills

For offices that print every day.

  • Free pick-up and delivery
  • Or we refill on site, in your office
  • Remanufacturing: drum, wiper blade, chip
  • New cartridges and consumables to order
from 350 ₴
Order a refill
On-site repair

Something broke? We'll come over

Printers, MFPs, scanners, computers and laptops.

  • Price agreed before any work starts
  • 80% fixed on site, the rest in our workshop within 5 working days
  • 3-month warranty
  • Loaner printer during repair, by arrangement
Visit free when we do the repair
Request an engineer

How to order a refill

  1. RequestCall or send a request: how many cartridges and for which printers.
  2. Pick-upWe come and collect the cartridges for free. Or refill them on site, in your office.
  3. DeliveryWe bring the refilled cartridges back with the invoice and certificate.
Order a refill
02 · Prices

Services and prices

Prices are indicative. The engineer confirms the exact price after diagnostics and before starting work.

CodeServiceWhat's includedPrice
S-01Cartridge refillFree pick-up and delivery, or refilled on sitefrom 350 ₴
S-02Laser printer and MFP repairRoller replacement from 450 ₴, fuser repair from 900 ₴, laser unit, formatter boardfrom 450 ₴
S-03Cartridge remanufacturingDrum, wiper blade and chip replacementon request
S-04Scanner repairDiagnostics, mechanics, calibrationon request
S-05Computer and laptop repairDiagnostics, part replacement, setupon request
S-06Cartridges, consumables and equipmentSold to order, we'll help you chooseon request
S-07Diagnostics without repairIf you decline the repair after diagnostics200 ₴
03 · Process

How we work

  1. RequestPhone, Telegram, Viber, email or the form on this page.
  2. VisitAn engineer comes to your office the same day.
  3. DiagnosticsWe explain the cause and the price. Nothing starts without your approval.
  4. Repair80% on site. Otherwise in our workshop, within 5 working days.
  5. PaperworkInvoice and certificate, also via M.E.Doc.
04 · For accounting

Paperwork without reminders

  • Registered private enterprise, VAT payer
  • Invoice and certificate after every visit
  • E-document exchange via M.E.Doc
  • A contract if you need one
  • Bank transfer, for companies and sole proprietors
05 · FAQ

Frequently asked questions

Q-01How much does a visit cost?

Nothing if we do the repair. If you decide not to repair after diagnostics, diagnostics cost 200 ₴.

Q-02How do cartridge refills work?

We pick cartridges up and bring them back for free, or refill them in your office. From 350 ₴ per cartridge.

Q-03What if it can't be fixed on site?

We take the device to our workshop; repairs take up to 5 working days. Sometimes we can leave a loaner printer, just ask.

Q-04Do you work with sole proprietors?

Yes, with companies and sole proprietors (FOP). Payment by bank transfer, paperwork including via M.E.Doc. We don't work with private individuals.

Q-05Which brands do you service?

HP, Canon, Brother, Kyocera, Xerox, Ricoh, Samsung, Pantum and others.

Q-06Is the repair guaranteed?

Yes, 3 months on the work done and the parts installed.

Q-07How soon will an engineer arrive?

The same day if you contact us during working hours: Mon–Fri 9:00–18:00, Sat by arrangement.

Q-08Do you repair computers and laptops?

Yes. The engineer can look at them during the same visit as your printers.

06 · Contact

Tell us what's wrong, we'll handle the rest

Calling is fastest. Telegram and Viber are on the same number.

Service area
Poltava, all districtssame day
Suburbsby arrangement

You can drop off or collect equipment at our workshop by arrangement.

Phone or email: one is enough
What do you need
0 / 1000
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